At Memento Magnets, we are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.
What Information We Collect
When you place an order or contact us, we may collect:
- Your name and email address
- Your delivery address
- Payment information (processed securely — we do not store card details)
- Photos you upload for your magnet order
- Any messages or communications you send us
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your enquiries
- Send occasional marketing emails (only if you opt in — you can unsubscribe anytime)
- Improve our products and website
We do not sell, rent, or share your personal information with third parties except where required to fulfil your order (e.g. our printing or courier partners) or where required by New Zealand law.
Your Photos
Photos you upload are used solely to produce your magnet order. We do not use your photos for marketing, social media, or any other purpose without your explicit written consent.
Data Retention
We retain your order information for up to 7 years as required by New Zealand tax law. You may request deletion of your personal data at any time by contacting us.
Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Ask us to delete your information (subject to legal obligations)
To exercise any of these rights, email us at orders@mementomagnets.com.
Cookies
Our website uses cookies to improve your browsing experience and remember your cart. You can disable cookies in your browser settings, though some site features may not work as expected.
Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at orders@mementomagnets.com.